How do traders log in to the terminal?
Quick answer
Traders open the terminal in a browser or the Android app and enter three details from your firm: their Account Number, their Password and your firm's Server name. The session that opens covers that one trading account. Firms can also send a prefilled login link from the admin panel.
Detailed answer
The three-field login mirrors professional trading terminals, which ask for a login, a password and a server.
The three fields
- Account Number: the 8-digit number of the trading account, such as 10004821.
- Password: generated by the platform when the account is created, and rotatable by the firm.
- Server: your firm's server name, chosen during setup.
Where to log in
- Browser: on desktop, tablet or phone.
- Android app: downloaded from the link the terminal and website provide.
Prefilled links
From an account's drawer in the admin panel, a firm can open a login link with the three values filled in. The terminal removes them from the address bar on load, but the link itself contains the password, so it should be sent only to the trader.
After login
The session covers exactly one account. If the trader holds several accounts with your firm under the same email, the menu lets them switch between them without re-entering each password.
If login fails
The usual causes are a mistyped server name or a password that has been rotated. The firm can rotate the password again and send the new one.
PropExecutor team · Updated
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