How long do branding changes take to appear?

Quick answer

Usually within minutes. When you save branding in the admin panel, the change is applied straight away, and traders see it the next time the terminal loads. Browsers may keep the previous logo or colours cached for a few minutes, so a trader with the terminal already open may need to reload.

Detailed answer

Branding is designed to change rarely and appear quickly when it does.

What happens when you save

  1. The admin panel validates each field.
  2. The new branding is stored.
  3. Uploaded logos are stored and served from cloud storage.
  4. The terminal reads the updated branding on its next load.

Why there can be a short delay

To keep the terminal fast for every trader, browsers are allowed to keep branding for a short time. That cache is deliberately kept short so changes are not delayed for long.

Checking a change

  • Open the terminal in a private browser window, which has no cached copy.
  • Or reload the terminal page.

Planning a rebrand

  • Prepare dark and light logos, favicon and colours in advance.
  • Save them together.
  • Tell traders about the new look, and confirm their login details have not changed.

What never changes with branding

Account numbers, passwords, the server name, rules and trade history are unaffected by branding edits.

PropExecutor team · Updated

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