Can I downgrade my plan?

Quick answer

No. PropExecutor plans move up, not down: there is no downgrade purchase, and a firm's tier only drops if an upgrade payment is refunded or reversed. Because plans are one-time payments with no monthly fee, staying on a higher plan costs nothing extra once paid.

Detailed answer

Downgrades exist on subscription platforms to reduce monthly costs. With a one-time model, there is nothing recurring to reduce.

What happens to an existing plan

Once paid, a plan stays active with no further charges. Its features remain available, and unused credits stay in your pool.

When a tier can drop

If an upgrade is fully refunded or reversed after a dispute, the organization returns to its previous tier, provided it is still on the tier that upgrade set. Credits granted by the upgrade are removed.

Effect on rule sets if a tier drops

Existing rule sets keep working even if they exceed the lower tier's limits. They cannot be pushed further over a limit, so you cannot add rules beyond what the lower tier allows.

Branding if a tier drops

Branding fields above the lower tier's level stop showing on the terminal, though they remain saved.

Choosing your first plan

Because you cannot downgrade but can always upgrade for the difference, starting on the plan you need today and upgrading later is the low-risk approach.

PropExecutor team · Updated

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